Privacy Policy

Who We Are

Stedmans Garage ("we", "our", "us") operates the website https://stedmansgarage.co.uk.

Registered address: Arundel Road, Worthing, BN13 3ES

Contact email: info@stedmansgarage.co.uk

Phone: 01903 691666

What Data We Collect

We may collect the following personal data:

• Contact form submissions: Name, email address, phone number, vehicle registration (if you choose to provide it), service required, and any message content you provide when contacting us.
• Analytics data: When you consent to analytics cookies, we collect anonymous usage data including pages visited, time on site, and referring source via Google Analytics.
• Technical data: When you visit our website, our mapping service may receive your IP address and approximate location data in order to display maps. This data is not stored by us.

Online bookings are handled by Techman, a separate third-party booking system. When you book online you are taken to Techman's own website, and any data you enter there is processed by Techman under their privacy policy - not by us through this website.

How We Use Your Data

• To respond to your enquiries submitted through our contact form.
• To contact you about your enquiry and arrange the work you need, where relevant.
• To understand how visitors use our website and improve our services (analytics, with consent).

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Consent: For analytics cookies. You can withdraw consent at any time via our cookie settings.
• Legitimate interest: For essential website functionality and security.
• Contractual necessity: To respond to your enquiries and arrange any work you ask us to carry out.

Data Retention

Contact form submissions are retained for 12 months unless you request earlier deletion. Analytics data is retained in accordance with Google Analytics' data retention settings (default 14 months).

Data Security

The security of your data is important to us. We take reasonable technical and organisational measures to protect the personal data you share with us. However, please remember that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

To exercise any of these rights, contact us at info@stedmansgarage.co.uk.

Third Parties

We share data with the following third-party processors and services:

• GarageSite / Bulldogs Digital Ltd - our website provider. Processes contact form submissions and blog content on our behalf. Data is stored on UK and EU servers.
• Techman - our online booking provider. When you book online you are taken to Techman's own website and any details you enter are processed by them under their privacy policy.
• Google Analytics - website usage analytics (with your consent). Data may be processed outside the UK. See Google's Privacy Policy.
• Vercel - website hosting. Data may be processed outside the UK. See Vercel's Privacy Policy.
• Supabase - image hosting and storage. See Supabase's Privacy Policy.
• CARTO (CartoDB) - provides map tiles displayed on our website. Your IP address and browser information may be transmitted when loading map images. No personal data is stored. See CARTO's Privacy Policy.

Disclosure of Your Data

We may disclose your personal data in the following circumstances:

• Business transfers: If we are involved in a merger, acquisition or sale of assets, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
• Legal requirements: We may disclose your personal data where required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Links to Other Websites

Our website may contain links to other websites that are not operated by us - including our online booking system (Techman) and our social media pages. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

International Transfers

Some of our third-party processors (Google, Vercel, Supabase, CARTO) may process data outside the UK. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to ensure your data is protected.

Children's Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@stedmansgarage.co.uk and we will remove that information.

Cookies

For detailed information about the cookies we use, please see our Cookie Policy.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk/make-a-complaint
• Phone: 0303 123 1113

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: info@stedmansgarage.co.uk
• Phone: 01903 691666
• Address: Arundel Road, Worthing, BN13 3ES